Help Centre

KitchyIt gives home bakers and cloud kitchens their own website — a menu your customers can browse, a cart and checkout, UPI payments, and an order dashboard. No developer or agency needed.

About 10 minutes. Sign up, confirm your email, choose your website address, add your products, and share your link. We also offer free setup help in Tamil and English — just email us.

Starter is free forever (up to 20 products). Basic is ₹499/month and Pro is ₹999/month. Every new account gets a 14-day free trial of Pro features — no card required.

You choose it at signup: yourname.kitchyit.com. On the Pro plan you can connect your own custom domain, like yourbakery.com.

Customer payments go directly to you. On every plan you can display your UPI details for direct payment. On Pro, you can connect your own Razorpay account for automated online checkout — the money still goes straight to you, KitchyIt never holds it.

No. You pay only the monthly subscription (or nothing on Starter). 100% of every order is yours.

Orders appear instantly in your dashboard, and on Basic and Pro plans you also get WhatsApp and email alerts the moment an order is placed.

Yes — Indian law requires every home food business to have FSSAI registration. For most home bakers this is the Basic Registration (₹100/year, applied for online at foscos.fssai.gov.in). Displaying it on your storefront also builds customer trust.

Yes. Cancel from your dashboard or by emailing support — it takes effect at the end of your billing period, with no cancellation fee. See our Refund & Cancellation Policy.

Email support@kitchyit.com — we're a small team and we reply fast, in English or Tamil. Pro subscribers get priority support.